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Term Of Use

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 which require the publishing of the rules and regulations governing the use and access of www.lagnvastra.com.


Introduction

1.1 These terms and conditions ("Terms and Conditions") and all applicable Policies (as defined below) which are herein incorporated by way of reference govern your rights and obligations as a User (defined below) of the Site (defined below) while accessing and using the Site and/or availing the Services (defined below), as may be rendered by Lagnvastra, having its registered office at 24 New Cloth Matket, Pandari, Raipur (C.G) – 492001, India ("Site Owner") through the 'www.lagnvastra.com' web portal (domain name– www.lagnvastra.com) ("Site") to Users from time to time. Any reference to "you" or "User" or "User's" in these Terms and Conditions, means you the User of the Site, placing order for the products, displayed on the Site ("Products") for taking on rent such Product (s) or purchasing the Product (s) listed for sale on the Site, solely for personal use and/or accessing and using the Site Content (defined below) ("Services") in the manner as set out in these Terms and Conditions.

1.2 As a User, your access to and use of the Site and/or the Services are conditional upon your acceptance of and continuous compliance with these Terms and Conditions at all times and all applicable Policies (as defined below). There is an explicit understanding that these Terms and Conditions and all the Policies shall be adhered to by you. By accessing, browsing and/or using the Site and/or availing any of the Services, you agree to be bound by these Terms and Conditions, the cancellation policy governing cancellation of an order for any Product placed by you ("Cancellation Policy"), the return policy governing the return of any Product rented to you ("Return Policy"), the privacy policy governing your access to the Site ("Privacy Policy"), other guidelines, policies, terms and conditions applicable to the Site and/or Services being provided by the Site Owner (collectively as "Policies"), as may be modified by the Site Owner from time to time at its own discretion, which shall be deemed to be incorporated in these Terms and Conditions by reference, unconditionally and at all times. Further, by accessing, browsing and/or using the Site and/or availing any of the Services, you explicitly agree to receive communications, in written and/or verbal form, from the Site Owner or its authorized representatives with regard to any matter relating to the Site, Products or the Services.

1.3 The Site Owner shall have the sole right to change, modify, add or remove these Terms and Conditions or any or all of its Policies relating to the provisions of Services on the Site and access to the Site, at any time without any prior written notice or intimation to you. It is hereby clarified that each User shall be responsible for reviewing the Terms and Conditions and Policies on the Site periodically and keep themselves updated.

User Eligibility

2.1 The Services on the Site are only available to persons who are competent to enter into legally binding contracts under the Indian Contract Act, 1872 ("Contract Act"). Any person who shall be considered as incompetent to contract as per the provisions of the Contract Act including minors, un-discharged insolvents etc. are not eligible to use the Site ("User"). Any person using the Services on behalf of any other person/ proprietorship/ partnership/ firm/ company, represents and warrants that it is duly authorized by such person/ proprietorship/ partnership/ firm/ company being the User to accept the Terms and Conditions and the Policies and that such person has the authority to bind the User to these Terms and Conditions and all the Policies.

• Free shipping is available for orders having rental amount Rs 1500 or more. In case rental amount is less than Rs 1500 , Customer will have to pay extra Rs 300 as shipping charges.

• We do not alter the length of the outfit(s)

• You can rent the outfit(s) for 4days

• No customer is allowed to get the outfit altered on their own.

• Once the customer has booked the outfit(s), the customer will have to pay the rental fee and the security deposit (refundable) for the outfit(s) in advance.

• We will schedule a free pick up from the customer’s location once the rental period is over.

• The security deposit will be refunded directly to customer’s bank account within 7days after the outfit(s) has been picked up from the customer’s residence.

• In case of bank transfer, our customer care executive will take the bank details from the customer.

• If the customer wants the security in cash, in such a case the customer will have to arrange for their own pick up from Lagnvastra store

• The outfit will undergo rigorous quality check process before we refund the security deposit amount.

• If the customer fails to return the garment on the pickup date, additional 20% of the rental fee will be charged per day.

• If the customer wants to return the ordered product or opt for an exchange, they must intimate us within 24 hours via call or email with their order details. Customer will get the complete refund of the security deposit and booking amount within 5 working days.Please note if the order is not canceled within 24hrs we will charge a cancellation fee.

• Any cancellations made after 24hrs but before 10 days of the delivery date will result in a credit to the customer’s Lagnvastra account. This credit can be applied to any future rental on www.lagnvastra.com or at Lagnvastra store.